I can’t log in to my account; what should I do?

Having trouble logging into your Allocab account?
Here’s how to resolve the most common login issues.

I forgot my password

No worries — you can reset your password in just a few clicks:

1. Go to the reset page: www.allocab.com/webapp/reset-password
2. Enter the email address associated with your account.
3. You’ll receive an email with a link to create a new password.

For more details, check our dedicated article: How can I reset or change my Allocab password?

Other login issues

• Make sure you’re using the email address linked to your account.
• Double-check that your password is entered correctly (no extra spaces).
• Check your spam or junk folder if you haven’t received a confirmation email.

If you’ve changed your phone number or email address, or still can’t access your account, our team is here to help.

📧 Contact our Customer Service at serviceclient@allocab.com.